Hi,
I have created a SaaS-based Influx DB instance through Azure. When creating the instance, I was offered the free or usage-based tiers, and I selected ‘free’. I now want to upgrade to usage-based, but when I try to do so through Influx, it requests a credit card, which doesn’t make sense to me as billing is through Azure. How can I upgrade my account to usage-based?
Many thanks,
Gary
Hello @garypendlebury,
Welcome and sorry for the delay.
These forums are for OSS questions. Can you please contact support?
https://support.influxdata.com/s/login/?ec=302&startURL=%2Fs%2Fcontactsupport
From a colleague:
To bill through Azure, they have to sign up for cloud through the Azure marketplace.
Which I’m not even sure is available anymore…
It’s still listed: Microsoft Azure Marketplace
I don’t know if there’s a way to convert a free account to a PAYG marketplace account.
I’d suggest contacting support above please.
