Restore automatic backups on InfluxCloud

backup

#1

I have subsrcibed to the Standard hosted influxdb on InfluxCloud. In the description it says in various places (e.g. https://www.influxdata.com/influxcloud-pricing/#cluster-plans) that there are automatic hourly backups kept for the last three days. How do I access and restore these backups?
Thanks for your time :slight_smile:


#2

The backups in InfluxCloud exist so that the support team can restore things in case of an issue (an outage or accident), so you don’t access them directly. You can ask support(support@influxdata.com) for a backup and they will give you the option of receiving the data in line protocol or a portable backup.