The chronograf system app stopped displaying data for the server on which TICK is running. Each panel just displays “Cannot read properties of undefined (reading ‘status’)”
Would appreciate a pointer as to what could be wrong. The data is accessible when using the explorer, so not sure what could be causing this.
What version are you using?
In Chronograf v1.8.5, there was a fix for “Avoid undefined error when dashboard is not ready yet” Chronograf release notes, which sounds very similar to your issue.
There have also been fixes in other versions related to dashboard rendering issues, such as:
“Fix empty graph on alert rule creation page” in v1.7.1 Chronograf release notes
“Fix disappearing data when scrolling a table” in v1.7.9 Chronograf release notes
The most likely solution would be to upgrade to the latest version of Chronograf. According to the documentation, if you’re upgrading from Chronograf 1.4 or later, you should download and install the most recent version of Chronograf, and then restart Chronograf Upgrade Chronograf.
If upgrading doesn’t resolve the issue, you might need to check:
If Telegraf is properly collecting data from your system
If the connection between Chronograf and InfluxDB is working correctly
If there are any issues with the specific dashboard or visualization settings
I’m running Chronograf Version: 1.10.6, so it should be sorted in this release?
Telegraf is collecting the data, because I can see it in the telegraf database when using explorer.
Chronograf is also connected to influxdb, since all other dashboards as well as the explorer works perfectly.
I see this error in the console, not sure if it helps:
I can also see that query.queryConfig is undefined:
@buzzlightyear nothing wrong with your setup, there was a bug in version 1.10.6. The new version, 1.10.7, was released yesterday and should fix your problem. See: Release v1.10.7 · influxdata/chronograf · GitHub
Great news, thanks! We’ll upgrade as soon as possible.
