The influxdb and chronograph showing no result

I am maintaining a MVP web based app in windows. The previous developer has been using the influxdb and chronograph to record most used controllers in 10 minutes, 1 hour, and 1 day interval. Following his documentation, these are steps I did :

  1. Go to production, get the data.
  2. Go to local computer, restore data and analyse it.

I could get the data and restore data, but somehow it is showing ‘no result’ in the chronograph query. Has anybody encountered this before? Any wisdoms are much appreciated, thanks