QNAP installation in Container Station

Team,

I’m a newbie and after a lot of trial and error I was able to have it working… almost.

I had to declare several variables but now I have an issue with the license file.

2026-08-31T18:06:25.095432Z INFO influxdb3::commands::serve: catalog initialized with uuid: ‘…’ and storage hash: ‘sha256:…’

Didn’t find license in object store: Access of Object Store failed: Object at location /var/lib/influxdb3/data/main/trial_or_home_license not found: No such file or directory (os error 2)Attempting to retrieve license from server.No valid license found: Failed to make a request to the licensing server: error sending request for url (https://licenses.enterprise.influxdata.com/licenses?email=...&cluster-uuid=…)Serve command failed: License management error: failed to initialize trial license: Reqwest(reqwest::Error { kind: Request, url: “https://licenses.enterprise.influxdata.com/licenses?email=...&license-type=home&obj-store-info=sha256%...&cluster-uuid=…”, source: hyper_util::client::legacy::Error(Connect, ConnectError(“tcp connect error”, 192.178.194.121:443, Os { code: 113, kind: HostUnreachable, message: “No route to host” })) })

what could it be?

where can I get the license file?

This likely means you already had a trial license with the email you’ve provided, and your trial has expired. You can either use a new email, or you can reach out to be via email at cbowden@influxdata.com with the relevant email so I can remove your trial license from the server so you can try again with a new one.