Lost google access to azure InfluxCloud PAYG

InfluxDB 2
1

Hi,

I lost my access to an azure-based InfluxCloud account and am looking to restore access. I was using gmail auth to get into the bucket but sadly no longer have access to that email address. What’s the best way to reset the login credentials to regain control over the bucket?

Thanks!

2

Hello @sebito91,
Welcome back :slight_smile:
Hmm for that I recommend reaching out to support. What was the old email associated with the account?
But I’ll try to ask internally too.
https://support.influxdata.com/s/

3

Thanks for the warm (return) welcome, and yes I’m happy to be back. The address is sborza@uchicago.edu and should be connected into the following:

[[outputs.influxdb_v2]]
  ## The URLs of the InfluxDB cluster nodes.
  ##
  ## Multiple URLs can be specified for a single cluster, only ONE of the
  ## urls will be written to each interval.
  urls = ["https://westeurope-1.azure.cloud2.influxdata.com"]

  ## Token for authentication.
  token = "__mytoken__"

  ## Organization is the name of the organization you wish to write to; must exist.
  organization = "sebtest"

  ## Destination bucket to write into.
  bucket = "tester"
4

Still working with Support on this one…doesn’t seem to be a straightforward ask unfortunately :frowning:

Will keep you all updated!