Data not uploading into influxdb

i am using [[inputs.system]] to collect general system metrics. the data is not getting uploaded into the database. while trying to investigate the cause i uncommented the [[outputs.file]].
i could see the data in the file… but the same is missing from database.
only the uptime_format field is getting populated in the database while i can see all the data in the file, below is an example:


output from db
time | load1 | load15 | load5 | n_cpus | n_users | region | uptime | uptime_format

2019-11-05T09:32:20Z | - | - | - | - | - | br | - | 0:51



output from file
system,host=brazil3,region=br uptime_format=" 0:37" 1572945470000000000
system,host=brazil3,region=br uptime=2241i 1572945470000000000
system,host=brazil3,region=br load1=2.2,load5=1.97,load15=1.75,n_cpus=4i,n_users=4i 157294547000000000


Hello @neo170,

Thanks for your question! Can you please share your telegraf config for debugging? Ps have you tried setting debug=true?

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sorry for the late reply… caught up with other issues… i am pretty much new to this… can you please elaborate from where i can grab this info that you have asked for?

@neo1702,
Absolutely. How did you setup your instance? Do you know where you downloaded your telegraf config?
If so, locate your telegraf config. Open it and search for debug=False. Change it to debug=True
Make sure Influx is running. Run the telegraf agent with your edited config. Look at the logs. Please share the logs.

i have set debug and quiet both to true debug=true and quiet=true.
still no log at the location specified in logfile. :frowning_face:

though i can see data in the output file