V3 Enterprise and Home License Failing

InfluxDB 3
1

I am trying to install InfluxDB V3 Enterprise with a Home License on a VM running under Proxmox. I have allocated the VM 1 Socket and 2 Cores to be within the license requirements of only 2 cores. However, when I start InfluxDB3 Server I get this error - "failed to verify home/trial license: license validation failed: 2 cores licenses, 2 cores in use on other nodes, but 2 were requested?

I am not sure why - as this was a completely clean build - but I think my license needs to be reset?

Anyone any ideas ?

2

Thanks for informing us, looking into this right now.

1 Like
3

If it helps, this is what I am getting (another clean build on a VM and with a different license email address)…

25-05-08T16:12:59.615728Z  INFO influxdb3::commands::serve: Creating io runtime executor w/ 1 threads
2025-05-08T16:12:59.615781Z  INFO influxdb3::commands::serve: InfluxDB 3 Enterprise server starting node_id=host01 mode=[All] git_hash=e9d7e03c2290d0c3e44d26e3eeb60aaf12099f29 version=3.0.2 uuid=e6f943e4-0851-465e-a2fd-193bea3e5d8d licensed_cores=2
2025-05-08T16:12:59.616456Z  INFO influxdb3::commands::serve: Creating shared query executor w/ 1 threads
2025-05-08T16:12:59.628016Z  INFO influxdb3_catalog::catalog::update: create database name="_internal"
2025-05-08T16:12:59.628031Z  INFO influxdb3::commands::serve: catalog initialized catalog_uuid=ea990605-6d89-41a4-ae2f-ca4a9bbcdc72
2025-05-08T16:12:59.628255Z  WARN influxdb3_enterprise_licensing::commercial: no license file found in local filesystem
2025-05-08T16:12:59.628259Z  WARN influxdb3_enterprise_licensing::commercial: no license file found in object store
2025-05-08T16:12:59.628264Z  WARN influxdb3_enterprise_licensing::commercial: failed to verify commercial license: no valid license found
2025-05-08T16:12:59.628377Z  INFO influxdb3_enterprise_licensing::trial: Home Enterprise license verified
2025-05-08T16:12:59.628531Z  INFO influxdb3::commands::serve: valid license found, happy data crunching
2025-05-08T16:12:59.630248Z  INFO influxdb3::commands::serve: setting up background mem check for query buffer
2025-05-08T16:12:59.630269Z  INFO influxdb3_catalog::catalog::update: register node node_id="host01" core_count=2 mode=[All]
2025-05-08T16:12:59.630274Z  INFO influxdb3_catalog::catalog::update: registering new node to the catalog node_id="host01" instance_id="1e475600-7c83-4a09-beae-9ffcbbd85be1"
2025-05-08T16:12:59.630362Z  INFO influxdb3_catalog::object_store: persisted next catalog sequence put_result=PutResult { e_tag: Some("4413db-634a21f976358-163"), version: None } object_path=CatalogFilePath(Path { raw: "cluster01/catalogs/00000000000000000002.catalog" })
2025-05-08T16:12:59.630747Z  INFO influxdb3_enterprise_buffer::replica: registering new ingest node host01
2025-05-08T16:12:59.630764Z  INFO influxdb3_enterprise_buffer::replica: received update for current node, will not add as replica
2025-05-08T16:12:59.630791Z  INFO influxdb3::commands::serve: node registered licensed_cores=2 instance_id="1e475600-7c83-4a09-beae-9ffcbbd85be1"
2025-05-08T16:12:59.630818Z  INFO influxdb3::commands::serve: setting up telemetry store
2025-05-08T16:13:00.240916Z  INFO influxdb3_server: startup time: 19182ms address=0.0.0.0:8181
2025-05-08T16:13:59.630293Z  WARN influxdb3_enterprise_licensing::trial: failed to verify home/trial license: license validation failed: 2 cores licensed, 2 cores in use on other nodes, but 2 were requested
2025-05-08T16:14:59.631771Z  WARN influxdb3_enterprise_licensing::trial: failed to verify home/trial license: license validation failed: 2 cores licensed, 2 cores in use on other nodes, but 2 were requested
2025-05-08T16:15:59.633349Z  WARN influxdb3_enterprise_licensing::trial: failed to verify home/trial license: license validation failed: 2 cores licensed, 2 cores in use on other nodes, but 2 were requested
2025-05-08T16:16:59.634731Z  WARN influxdb3_enterprise_licensing::trial: failed to verify home/trial license: license validation failed: 2 cores licensed, 2 cores in use on other nodes, but 2 were requested
2025-05-08T16:17:59.636357Z  WARN influxdb3_enterprise_licensing::trial: failed to verify home/trial license: license validation failed: 2 cores licensed, 2 cores in use on other nodes, but 2 were requested
1 Like
4

You can also email support@influxdata.com

1 Like