Hello there,
I installed influxdb3 core, the service is running fine and I generated my admin token.
When trying to add the server with the data explorer, I get an error:
The documentation doesn’t help at all and the logs for the explorer service are useless as well:
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [CoreStrategy] Error in fetchWithErrorHandling for GET /ping (InfluxDB 3 Core)
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [CoreStrategy] AggregateError
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [InfluxProductService] Server returned 500 error during ping: Network error occurred:
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [HttpExceptionFilter] HTTP Exception: Server error: Network error occurred:
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [HttpExceptionFilter] HttpException: Server error: Network error occurred:
at InfluxProductService.tryPing (/app-root/_backend_app/main.js:1:1336097)
at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
at async InfluxProductService.detectProduct (/app-root/_backend_app/main.js:1:1333618)
at async InfluxServerConfigService.createServerConfig (/app-root/_backend_app/main.js:1:1711292)
HttpExceptionFilter
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [InfluxServerConfigService] Error getting active config
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [InfluxServerConfigService] HttpException: Active configuration not found: Please configure and activate a server connection first
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [HttpExceptionFilter] HTTP Exception: Active configuration not found: Please configure and activate a server connection first
[Nest] 13 - 09/15/2025, 9:56:55 AM ERROR [HttpExceptionFilter] HttpException: Active configuration not found: Please configure and activate a server connection first
at InfluxServerConfigService.getActiveConfig (/app-root/_backend_app/main.js:1:1715723)

