Backup Failure: 'Download shard 753 failed copy backup to file: err=<nil>, n=0. '

Hello,
I saw this topic discussed before but I could not find a solution.
I’m using influxdB version : 1.7.9 & I don’t want to change the version.

I’m trying to backup a database using the following command line:

.\influxd backup -portable -database Name_data -since 2022-01-25T12:00:00Z F:\influxdata\B_2

but I get the following error:

Download shard 753 failed copy backup to file: err=, n=0. Waiting 2m45.216s and retrying (9)…

Any ideas on how to fix this?