I’m using hosted InfluxDB on europe-west1. Now this weekend I’m see weird behaviour in my dashboard, missing or incomplete data or data that changes between refreshed… I see this behaviour on all dashboards. I saw this on the InfluxDB status page: Discontinuation of AWS ap-southeast-2 (Sydney) an…

As stated in InfluxDB Cloud regions | InfluxDB Cloud (TSM) Documentation To continue service after June 30, 2023 , InfluxDB Cloud accounts in these regions must be migrated to different regions. For information about migrating to a different region, see Migrate to an account in a new region .

Yes but we were never informed about this. We have a running use case and are not in the habit of checking the documentation every week just in case our service gets cancelled without prior warning. InfluxData should also have seen that instances in these regions still had read and write access and…

I’m having the same problem. I never got an email informing me of this. How do I recover my data?

Another victim here. According to the support, the notification emails to the users were sent on Feb 23, Apr 6 and May 15th. However, we did not receive those at all. The support also mentioned that restoring data from Belgium now is impossible as the region has been discontinued. I would say the…

Wow. We were considering InfluxDB and the cloud offering for a future workload. That’s off the table now. Hope you guys don’t suffer from any data loss.

Hi all, I am ever so sorry the closure of these clusters has unexpectedly hit you. To confirm the information given by support. Communication was delivered in the following ways; The UI was updated with a closure message for these regions. The https://status.influxdata.com/ website also provides t…

Thanks, @Jay_Clifford , but it seems that you your efforts were’nt enough. We do not connect on the UI on a regularly basis, as we use grafana to query the data. But I worked personally with the UI since February, and I didn’t see any message in the UI. If I noticed this message, I would have take …

Can 100% agree with @Julienfastre , we’ve checked every possible email on our side and there is absolutely no mention of the closure. Influx Cloud, as a data-storage service and data-management service, needs to do a lot more than “understand” and be “ever so sorry”, you need to communicate clearly …

I agree with @Julienfastre . My situation is nearly the same: 1. There wasn’t any notice in the UI. I really doubt that all people in this threa have missed notification in the ui if it has been shown. 2. We also wasn’t aware of “ status.influxdata.com ” until this issue appeared. Even through, ar…

Getting weird results from GCP europe-west1

InfluxDB 2

pavbyte July 10, 2023, 5:57am 11

Migrate to self hosted asap

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Getting weird results from GCP europe-west1

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