# "unauthorized access" in database backup

**URL:** <https://community.influxdata.com/t/unauthorized-access-in-database-backup/21323>\
**Category:** InfluxDB 2\
**Created:** [August 21, 2021, 1:58am UTC](https://community.influxdata.com/t/unauthorized-access-in-database-backup/21323 "2021-08-21T01:58:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![justin\_zhang](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@justin\_zhang](https://community.influxdata.com/u/justin_zhang)\
**Post date:** [August 21, 2021, 1:58am UTC](https://community.influxdata.com/t/unauthorized-access-in-database-backup/21323/1 "2021-08-21T01:58:46Z")

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Following error occurs in my backup using a full-access token, so that’s the problem?

_xtech\_tick@ychx:~/backup$ influx backup ./tick -t_   
_2021-08-21T01:54:53.516146Z info Backing up KV store {“log\_id”: “0W5bXZo0000”, “path”: “tick/20210821T015453Z.bolt”}_  
_Error: Failed to download KV backup: unauthorized access._  
_See ‘influx backup -h’ for help_

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<div class="post-metadata">

**Author:** ![justin\_zhang](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@justin\_zhang](https://community.influxdata.com/u/justin_zhang)\
**Post date:** [August 21, 2021, 2:03am UTC](https://community.influxdata.com/t/unauthorized-access-in-database-backup/21323/2 "2021-08-21T02:03:58Z")

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it seems must use “root authorization token”, but after check the whole process of setup process, I create the token mannully from the UI. how to get the root authorization token?  
InfluxDB 2.0 system really shit in helping developers