# Telegraf windows cant send metrics to output (influxdb)

**URL:** <https://community.influxdata.com/t/telegraf-windows-cant-send-metrics-to-output-influxdb/4890>\
**Category:** Telegraf\
**Tags:** telegraf\
**Created:** [April 24, 2018, 2:21pm UTC](https://community.influxdata.com/t/telegraf-windows-cant-send-metrics-to-output-influxdb/4890 "2018-04-24T14:21:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wissal](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/wissal/32/1263_2.png) [@wissal](https://community.influxdata.com/u/wissal)\
**Post date:** [April 24, 2018, 2:21pm UTC](https://community.influxdata.com/t/telegraf-windows-cant-send-metrics-to-output-influxdb/4890/1 "2018-04-24T14:21:13Z")

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hello, i have telegraf already connected to the database but dont collecte metrics, if you have any solution share it

 ![image](https://us1.discourse-cdn.com/flex023/uploads/influxdata/original/2X/6/69afe62a2ba092031ceb8da09f19bb5f73da6ac1.png)

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**Author:** ![daniel](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/daniel/32/142_2.png) [@daniel](https://community.influxdata.com/u/daniel)\
**Post date:** [April 24, 2018, 8:09pm UTC](https://community.influxdata.com/t/telegraf-windows-cant-send-metrics-to-output-influxdb/4890/2 "2018-04-24T20:09:02Z")

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Do you happen to be using a 32-bit Windows? If so, I think you are running into [this issue](https://github.com/influxdata/telegraf/issues/2468) that prevents the win\_perf\_counters plugin from working in 32-bit Windows.

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**Author:** ![wissal](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/wissal/32/1263_2.png) [@wissal](https://community.influxdata.com/u/wissal)\
**Post date:** [April 25, 2018, 9:35am UTC](https://community.influxdata.com/t/telegraf-windows-cant-send-metrics-to-output-influxdb/4890/3 "2018-04-25T09:35:11Z")

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thank you daniel ,it’s working now
