# Recover Password

**URL:** <https://community.influxdata.com/t/recover-password/37339>\
**Category:** InfluxDB 2\
**Created:** [September 18, 2024, 11:52am UTC](https://community.influxdata.com/t/recover-password/37339 "2024-09-18T11:52:01Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![dirklaurenz](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dirklaurenz](https://community.influxdata.com/u/dirklaurenz)\
**Post date:** [September 18, 2024, 11:52am UTC](https://community.influxdata.com/t/recover-password/37339/1 "2024-09-18T11:52:01Z")

</div>

I tried to reset the password according this [Recover InfluxDB user credentials | InfluxDB OSS v2 Documentation](https://docs.influxdata.com/influxdb/v2/admin/users/recover-credentials/) guide and i’m getting this error:

```auto
influxd recovery user create --username recover --password recover
WARN[0000]log.go:228 gosnowflake.(*defaultLogger).Warn DBUS_SESSION_BUS_ADDRESS envvar looks to be not set, this can lead to runaway dbus-daemon processes. To avoid this, set
envvar DBUS_SESSION_BUS_ADDRESS=$XDG_RUNTIME_DIR/bus (if it exists) or DBUS_SESSION_BUS_ADDRESS=/dev/null.
2024-09-18T11:47:26.402709Z info Resources opened {"log_id": "0riFBIGW000", "system": "bolt-kvstore", "path": "/root/.influxdbv2/influxd.bolt"}
Error: bucket "userindexv1": bucket not found

```

---

<div class="post-metadata">

**Author:** ![dirklaurenz](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dirklaurenz](https://community.influxdata.com/u/dirklaurenz)\
**Post date:** [September 18, 2024, 12:18pm UTC](https://community.influxdata.com/t/recover-password/37339/2 "2024-09-18T12:18:22Z")

</div>

using the right bolt file - and this works, but now i get this ofter logging in the recovery user in the web gui

You don’t belong to an organization.  
Add user **“recover”** to an organization to continue

---

<div class="post-metadata">

**Author:** ![dirklaurenz](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dirklaurenz](https://community.influxdata.com/u/dirklaurenz)\
**Post date:** [September 18, 2024, 1:39pm UTC](https://community.influxdata.com/t/recover-password/37339/3 "2024-09-18T13:39:00Z")

</div>

solved: need to add an auth token, and now it works

---

<div class="post-metadata">

**Author:** ![Anaisdg](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/anaisdg/32/6401_2.png) [@Anaisdg](https://community.influxdata.com/u/Anaisdg)\
**Post date:** [September 18, 2024, 7:39pm UTC](https://community.influxdata.com/t/recover-password/37339/4 "2024-09-18T19:39:51Z")

</div>

@dirklaurenz  
Thanks for sharing your solution with the community!