# Login does not work
**URL:** https://community.influxdata.com/t/login-does-not-work/26953
**Category:** InfluxDB 2
**Created:** [October 12, 2022, 6:00pm UTC](https://community.influxdata.com/t/login-does-not-work/26953 "2022-10-12T18:00:45Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Moritz](https://community.influxdata.com/u/Moritz)
#### Post date: [October 12, 2022, 6:00pm UTC](https://community.influxdata.com/t/login-does-not-work/26953/1 "2022-10-12T18:00:45Z")
I have not logged into my influxdb dashboard for probably 6 months or so. I have a the managed service in Google Cloud and I used to login with this url: [https://europe-west1-1.gcp.cloud2.influxdata.com/](https://europe-west1-1.gcp.cloud2.influxdata.com/)
If I enter my credentials I am redirected in an endless lop to the same page and the loop does not stop. What is going on here? How to solve this problem?
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### Author:  [@Amy\_Luckette](https://community.influxdata.com/u/Amy_Luckette)
#### Post date: [October 14, 2022, 2:10pm UTC](https://community.influxdata.com/t/login-does-not-work/26953/2 "2022-10-14T14:10:08Z")
Hi @Moritz
Sorry this is happening.
Can you try using this link [InfluxDB Cloud](https://cloud2.influxdata.com/signup)
Let us know what happens.
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### Author:  [@Moritz](https://community.influxdata.com/u/Moritz)
#### Post date: [October 14, 2022, 2:54pm UTC](https://community.influxdata.com/t/login-does-not-work/26953/3 "2022-10-14T14:54:01Z")
Hi Amy,
thank you for your reply. Unfortunately, I am just redirected to the signup page.
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### Author:  [@Luke\_C](https://community.influxdata.com/u/Luke_C)
#### Post date: [October 29, 2022, 1:49am UTC](https://community.influxdata.com/t/login-does-not-work/26953/4 "2022-10-29T01:49:34Z")
Hey, I have the same problem. Could you help me? This thread seems not yet solved.
Many thanks
Luke