# Influxdb service not starting

**URL:** <https://community.influxdata.com/t/influxdb-service-not-starting/9277>\
**Category:** Systems\
**Created:** [April 3, 2019, 1:31pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277 "2019-04-03T13:31:39Z")\
**Posts on this page:** 10\
**Page:** 2

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**Author:** ![tchuiselg](https://avatars.discourse-cdn.com/v4/letter/t/7ab992/32.png) [@tchuiselg](https://community.influxdata.com/u/tchuiselg)\
**Post date:** [April 5, 2019, 12:44pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/22 "2019-04-05T12:44:17Z")

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no luck still

 ![image](https://us1.discourse-cdn.com/flex023/uploads/influxdata/original/2X/9/9f5782fb671f1dda9938c6d3e9aa03a2a643f23d.png)

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<div class="post-metadata">

**Author:** ![tchuiselg](https://avatars.discourse-cdn.com/v4/letter/t/7ab992/32.png) [@tchuiselg](https://community.influxdata.com/u/tchuiselg)\
**Post date:** [April 5, 2019, 12:45pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/23 "2019-04-05T12:45:51Z")

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but now when I type influxd I see this and it is just loading:

 ![image](https://us1.discourse-cdn.com/flex023/uploads/influxdata/original/2X/c/cb6accf638f60d0aaab95a270dfaf898dc73111e.png)

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<div class="post-metadata">

**Author:** ![MarcV](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/marcv/32/7676_2.png) [@MarcV](https://community.influxdata.com/u/MarcV)\
**Post date:** [April 5, 2019, 12:50pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/24 "2019-04-05T12:50:17Z")

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that’s a good sign 🙂  
When it stops scrolling , you can press control c to cancel  
and then try with systemctl start influxd

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<div class="post-metadata">

**Author:** ![tchuiselg](https://avatars.discourse-cdn.com/v4/letter/t/7ab992/32.png) [@tchuiselg](https://community.influxdata.com/u/tchuiselg)\
**Post date:** [April 5, 2019, 2:02pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/25 "2019-04-05T14:02:11Z")

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I have done the systemctl start influxd and still the service doesn’t start another troubleshooting command to run?

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<div class="post-metadata">

**Author:** ![MarcV](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/marcv/32/7676_2.png) [@MarcV](https://community.influxdata.com/u/MarcV)\
**Post date:** [April 5, 2019, 2:06pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/26 "2019-04-05T14:06:04Z")

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yes these can give some more information …

```
journalctl -u influxdb

ls -al /etc/influxdb/influxdb.conf
```

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<div class="post-metadata">

**Author:** ![tchuiselg](https://avatars.discourse-cdn.com/v4/letter/t/7ab992/32.png) [@tchuiselg](https://community.influxdata.com/u/tchuiselg)\
**Post date:** [April 5, 2019, 5:03pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/27 "2019-04-05T17:03:16Z")

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![image](https://us1.discourse-cdn.com/flex023/uploads/influxdata/original/2X/6/6a56492b07bc410b1b3b7894db287f4576718654.png)

[root@ncias-d2060-v ~]#  
[root@ncias-d2060-v ~]# ls -al /etc/influxdb/influxdb.conf  
-rw-r–r--. 1 root root 3371 Apr 5 08:42 /etc/influxdb/influxdb.conf

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<div class="post-metadata">

**Author:** ![MarcV](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/marcv/32/7676_2.png) [@MarcV](https://community.influxdata.com/u/MarcV)\
**Post date:** [April 5, 2019, 5:59pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/28 "2019-04-05T17:59:08Z")

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Hi ,  
i think that a new install will be better ,  
As you suggested earlier ,  
Sorry

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<div class="post-metadata">

**Author:** ![tchuiselg](https://avatars.discourse-cdn.com/v4/letter/t/7ab992/32.png) [@tchuiselg](https://community.influxdata.com/u/tchuiselg)\
**Post date:** [April 5, 2019, 6:07pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/29 "2019-04-05T18:07:07Z")

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OK can you suggest me a good methode to completly remove influxdb from the server and install it from scratch? or just a simple yum remove? I try it and I face the same issue

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**Author:** ![sebito91](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/sebito91/32/42_2.png) [@sebito91](https://community.influxdata.com/u/sebito91)\
**Post date:** [April 5, 2019, 6:13pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/30 "2019-04-05T18:13:39Z")

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The `yum remove` is the safest play as it will keep your package list intact. If you remove files individually your package list will be out of date.

Have you tried doing a `yum reinstall influxdb-1.7.5.x86_64.rpm`?

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<div class="post-metadata">

**Author:** ![tchuiselg](https://avatars.discourse-cdn.com/v4/letter/t/7ab992/32.png) [@tchuiselg](https://community.influxdata.com/u/tchuiselg)\
**Post date:** [April 5, 2019, 6:52pm UTC](https://community.influxdata.com/t/influxdb-service-not-starting/9277/31 "2019-04-05T18:52:25Z")

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> [@sebito91](#):
>
> reinstall influxdb-1.7.5.x86\_64.rpm

thak you removing it and reinstalling it did the trick

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