# Failed backup attemps

**URL:** <https://community.influxdata.com/t/failed-backup-attemps/2062>\
**Category:** Systems\
**Tags:** influxdb, backup\
**Created:** [August 16, 2017, 7:37pm UTC](https://community.influxdata.com/t/failed-backup-attemps/2062 "2017-08-16T19:37:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mpaul](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@mpaul](https://community.influxdata.com/u/mpaul)\
**Post date:** [August 16, 2017, 7:37pm UTC](https://community.influxdata.com/t/failed-backup-attemps/2062/1 "2017-08-16T19:37:01Z")

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I am getting failed attempts to backup databases in influxdb ver 1.3.2

I am getting :

$ influxd backup -database telegraf -retention autogen /tmp/backup  
2017/08/16 14:24:07 backing up rp=autogen since 0001-01-01 00:00:00 +0000 UTC  
2017/08/16 14:24:07 backing up metastore to /tmp/backup/meta.00  
2017/08/16 14:24:07 backing up db=telegraf rp=autogen shard=1156 to /tmp/backup/telegraf.autogen.01156.00 since 0001-01-01 00:00:00 +0000 UTC  
2017/08/16 14:24:07 Download shard 1156 failed copy backup to file: err=, n=0. Retrying (0)…  
2017/08/16 14:24:08 Download shard 1156 failed copy backup to file: err=, n=0. Retrying (1)…  
2017/08/16 14:24:09 Download shard 1156 failed copy backup to file: err=, n=0. Retrying (2)…

what does this error mean.

I can backup fine on another 1.3.1 version

$ influxd backup -database telegraf -retention autogen /tmp/backup  
2017/08/16 14:34:20 backing up rp=autogen since 0001-01-01 00:00:00 +0000 UTC  
2017/08/16 14:34:20 backing up metastore to /tmp/backup/meta.00  
2017/08/16 14:34:20 backing up db=telegraf rp=autogen shard=961 to /tmp/backup/telegraf.autogen.00961.00 since 0001-01-01 00:00:00 +0000 UTC

```auto

Is there any known backup issue in influxdb ver 1.3.2 ? Please help confirm and any plan to fix the issue if it exists !
```

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<div class="post-metadata">

**Author:** ![jdolinaj](https://avatars.discourse-cdn.com/v4/letter/j/53a042/32.png) [@jdolinaj](https://community.influxdata.com/u/jdolinaj)\
**Post date:** [August 21, 2017, 6:14pm UTC](https://community.influxdata.com/t/failed-backup-attemps/2062/2 "2017-08-21T18:14:00Z")

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Same here with 1.3.3 version.

$ influxd backup -database hash /tmp/backup/  
2017/08/21 20:12:50 backing up db=hash since 0001-01-01 00:00:00 +0000 UTC  
2017/08/21 20:12:50 backing up metastore to /tmp/backup/meta.01  
2017/08/21 20:12:50 backing up db=hash rp=autogen shard=5 to /tmp/backup/hash.autogen.00005.00 since 0001-01-01 00:00:00 +0000 UTC  
2017/08/21 20:12:50 Download shard 5 failed copy backup to file: err=, n=0. Retrying (0)…  
2017/08/21 20:12:51 Download shard 5 failed copy backup to file: err=, n=0. Retrying (1)…  
2017/08/21 20:12:52 Download shard 5 failed copy backup to file: err=, n=0. Retrying (2)…  
2017/08/21 20:12:53 Download shard 5 failed copy backup to file: err=, n=0. Retrying (3)…  
2017/08/21 20:12:54 Download shard 5 failed copy backup to file: err=, n=0. Retrying (4)…  
2017/08/21 20:12:55 Download shard 5 failed copy backup to file: err=, n=0. Retrying (5)…  
2017/08/21 20:12:56 Download shard 5 failed copy backup to file: err=, n=0. Retrying (6)…  
2017/08/21 20:12:57 Download shard 5 failed copy backup to file: err=, n=0. Retrying (7)…  
2017/08/21 20:12:58 Download shard 5 failed copy backup to file: err=, n=0. Retrying (8)…  
2017/08/21 20:12:59 Download shard 5 failed copy backup to file: err=, n=0. Retrying (9)…  
2017/08/21 20:13:00 backup failed: copy backup to file: err=, n=0  
backup: copy backup to file: err=, n=0

Any resolution?

Thx,  
Jan

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<div class="post-metadata">

**Author:** ![mpaul](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@mpaul](https://community.influxdata.com/u/mpaul)\
**Post date:** [August 28, 2017, 8:56pm UTC](https://community.influxdata.com/t/failed-backup-attemps/2062/3 "2017-08-28T20:56:32Z")

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I just upgraded to 1.3.4 and the backups now work fine!

We are the QA tester :)😂

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**Author:** ![HardikSondagar](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/hardiksondagar/32/686_2.png) [@HardikSondagar](https://community.influxdata.com/u/HardikSondagar)\
**Post date:** [October 2, 2018, 4:04am UTC](https://community.influxdata.com/t/failed-backup-attemps/2062/4 "2018-10-02T04:04:33Z")

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I’m facing this issue in 1.6.0

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<div class="post-metadata">

**Author:** ![tomldev](https://avatars.discourse-cdn.com/v4/letter/t/ba9def/32.png) [@tomldev](https://community.influxdata.com/u/tomldev)\
**Post date:** [January 16, 2023, 3:21pm UTC](https://community.influxdata.com/t/failed-backup-attemps/2062/5 "2023-01-16T15:21:35Z")

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Facing this issue in 1.8.0
