# Customer support for Influx Cloud paid user

**URL:** <https://community.influxdata.com/t/customer-support-for-influx-cloud-paid-user/20387>\
**Category:** Systems\
**Tags:** influxdb-cloud-2-0\
**Created:** [June 15, 2021, 7:24pm UTC](https://community.influxdata.com/t/customer-support-for-influx-cloud-paid-user/20387 "2021-06-15T19:24:35Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Nam\_Giang](https://sea1.discourse-cdn.com/flex023/user_avatar/community.influxdata.com/nam_giang/32/7251_2.png) [@Nam\_Giang](https://community.influxdata.com/u/Nam_Giang)\
**Post date:** [June 15, 2021, 7:24pm UTC](https://community.influxdata.com/t/customer-support-for-influx-cloud-paid-user/20387/1 "2021-06-15T19:24:35Z")

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Hi there,

Recently one of our data stream has been completely wiped off, we lost all the data in the last 90 days. Is there any level of customer support for Influx Cloud paid user?

I can’t find any contact for customer support.

Thanks